I didn't get my order.

Most of the time, orders deliver immediately. Occasionally, they may take a while to arrive. When this delay occurs, it means the purchase i...

I made a purchase but no longer want it. Can I get a refund?

All purchases are processed by the store you downloaded the game from. To claim a refund, you'll need to contact the customer support servic...

Where do I find my purchase history?

To review your purchase history, please check the guides below: iOS1. Open iTunes on your computer.  2. Select your...

How do I turn on/off in App purchases?

My Hospital is free to download and play. However, we offer optional in-app purchases to enhance the game experience. Please be aware that i...