If you are unable to log into your account, unsure why some of your pictures were taken down or are encountering some technical issues, we will need you to send us some screenshots.

Taking screenshots on your iOS device may differ from device to device. Here is Apple's guide on how to take a screenshot: https://support.apple.com/en-us/HT200289.

To add your screenshot to the message in the Support window, please tap on the Paperclip sign in the upper right corner and choose the picture you would like to send.