First Steps (iOS Troubleshooting)
The following steps help solve most issues:UPDATEGo to Apple App Store -> Updates, find Recolor and make sure that you have the latest ve...
First Steps (Android Troubleshooting)
Most issues can be solved by taking the following steps:UPDATEOpen Google Play on your device, find Recolor and tap Update. If the button sa...
Information to send about technical issues
To help us solve your problems faster, please provide us with as much of the following information as possible:- describe the issue- describ...
My subscription isn't recognized
If you have a Recolor subscription but are unable to use the subscriber features, here's what to do:RESTARTTurn off Recolor, make sure it's ...
If you would like your account deleted, please contact Customer Support through "Contact Us" button on the top right corner of this page.To ...
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