Colored pictures disappeared

If you don't see any coloured pictures in your My Works gallery, please restart your device and see if that brings them back. If the pictur...

Published pictures/followers/following disappeared

If instead of your profile you see an empty profile, it is likely that you accidentally ended up in an empty duplicate account. Please try l...

Login issues

If you are not logged into your gallery account, you will be asked to log in when you try to use the social features of the app. Please use ...

Recolor doesn't work (app, pictures or ads do not load/open)

First, please try restarting the device. If a simple restart doesn't help, it’s a good idea to cold boot your device. To cold boot your devi...

Recolor doesn't work (app, pictures or ads do not load/open)

First, please try restarting the device. If a simple restart doesn't help, it’s a good idea to cold boot your device. To cold boot your devi...

How do I send an in-app support message?

If you have any further questions or suggestions for us, you can contact our Support through the app Settings. Simply go to My Works - Setti...

Why do my colors change when I finish coloring?

Please check to make sure that your Effect is set to "no effect", Filter is set to "No filter" and Outline is set to &qu...

Where do I get the latest news about Recolor?

You can get the latest news about Recolor in the Activity section in the app - either in your Notifications or the Newsfeed.

Where do I get the latest news about Recolor?

You can get the latest news about Recolor in the Activity section in the Newsfeed.

How do I update Recolor?

You can update your Recolor app by going to your App Store and finding an available update under the Updates section.

How do I update Recolor?

You can update your Recolor app by going to your Google Play Store and tapping on the Update button under the My apps & games section.

How do I take and send you a screenshot?

If you are unable to log into your account, unsure why some of your pictures were taken down or are encountering some technical issues, we w...

How do I take and send you a screenshot?

If you are unable to log into your account, unsure why some of your pictures were taken down or are encountering some technical issues, we w...

Why is reinstalling not recommended?

If you are using Android device, please DO NOT uninstall and reinstall your app because this will erase your My Works pictures and My Palet...

I cannot install Recolor on my device

If you are not being able to install Recolor please try clearing Google Play services and Google Play store cache.On your Android phone or t...

What to do if I want my picture removed from official Recolor social media?

Sometimes Recolor wants to show off your amazing colorings in our Facebook or Pinterest accounts, or other social media. If your pictures is...